Expired: NCHA: Homelessness Support Worker, Nottingham City

NCHA logoHomelessness Support Worker

Salary: £18-540 – £20,315 per annum (£9.61 – £10.53 per hour) pro rata
Location: Nottingham City
Hours: 23-37 hours per week, part time and full time available
Closing date: 14th August 2022

Are you an enthusiastic and adaptable individual who is passionate about making a difference in society?

Help those at risk of homelessness

The Homeless Prevention Service supports a variety of Nottingham citizens who may be homeless or at risk of homelessness. We work alongside the city council and other organisations to support people into finding more appropriate accommodation depending on their circumstances. We support people of all ages starting from 17 years old. You could be supporting a single person, families or older people and people who have experienced Domestic Abuse and Mental Health.

Your role will be to help remove barriers and to support people to consider what options are available to them according to their individual situation. We work towards a person centred approach and use a number of tools to help us do that, working closely with our customers to tailor their support. We are a City based service and we provide support out in the community. HPS is a short term service and we support people for approximately 4 -6 months.

Calm and confident in a crisis

You are resilient, organised and motivated to help others whose own motivation may be suffering. You’re not afraid to confidently challenge some organisations when necessary and work collaboratively within a large team. The work can sometimes be fast-paced and you’ll need to respond calmly and confidently to crisis situations when they arise.

As a natural people person you will build trust and relationships with customers to enable to them to seek stable accommodation and successful reduce or remove barriers that may prevent them from apply for accommodate.

Person centred support

You’ll be managing your own caseload, depending on your contracted hours. You’ll have your service users best interests at heart, developing a bespoke support package and writing support plans. You’ll offer vital face to face support or remotely via telephone and email and liaise with other organisations who may also be supporting the citizen. This could mean working with Social Care, Probation, other Housing providers, and Private Landlords, Nottingham Priority Family’s Team, Leaving Care Team and many other local organisations.

A rewarding Monday to Friday job – how can you say no! 

The service currently supports people 9-5 Monday to Friday and we have a small rota system in operation which staffs the office from 8am to 5pm. You will be required to support some people out of hours, weekends and evenings, as and when required to do so.

All successful candidates will be required to take a numerical and literacy test prior to the interview.

All correspondence will be via your registered email address.

You will need to attach a CV in order to apply for this role.

Apply online or email a CV over to [email protected]

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace. 

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we’re really proud of that. We’re more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.