NCHA: Support Staff, Mansfield and Ashfield

NCHA logoSupport Staff

Salary: £18,540 – £20,315 per annum (£9.61 – £10.53 per hour plus enhancements) pro rata
Location: Mansfield and Ashfield
Hours: 37 full and part time
Closing Date: Sunday 31 August 2022

Interviews are being arranged on an ongoing basis


This is a Quick Apply Vacancy so the application form will take no longer than 15 minutes to complete – Showcase your personal values! 


Start your career journey with NCHA as a Care Assistant or Support Worker where every day is different and rewarding! 


Our Personalised Support Team (PST) North Team work across North Nottinghamshire and have two fantastic supported living services in the Mansfield and Kirkby-in-Ashfield areas of Nottinghamshire seeking care assistants and support workers to join their friendly teams. These services support individuals with complex and challenging needs including mental health needs, learning disabilities and autism, either within own flats (Kirkby-In-Ashfield) or within our four bed supported living service (Mansfield) – plenty of great development opportunities for you to gain experience in working with a variety of people with varying needs!
“At NCHA we want to ensure that service users are exercising choice and control over their lives, in particular making sure they are able to live as independently as possible” – Current Project ManagerYour role will ensure this happens so they can live a fulfilling life every day.

As a member of our team, your role will involve helping service users to integrate into the community and enabling them to participate in leisure activities. Alongside this, you could be required to help with day to day needs such as shopping, appointments, finances, medication and meal preparation. Whilst undertaking these duties, you will be able to demonstrate an understanding towards individuals with varying levels of support needs and accommodate these needs where possible. This could include personal care.

Empathy and compassion whilst being able to demonstrate a robust and safe approach to managing risk positively is key in this role. The role can be challenging at times but the training and support we provide will ensure that you are well equipped and confident to hit the ground running. Although experience is desired, it is not essential so please don’t let this put you off from applying – we look for personal values that align with NCHA’s CLEAR values!


Please note that due to the needs of our service users, there may be elements of moving and handling, risk management and physical intervention involved in the role; as such, you will need to be willing and able to undertake these duties.
As part of working for PST North, you may also on occasion be expected to cover absences for various locations across Bassetlaw, Newark and Chesterfield which could include personal care. A full valid driving licence is essential as you will be expected to travel in the area. You will be able to claim any travel expenses if you have business insurance.


What are you waiting for? Our team and service users look forward to welcoming you!

  1. You will need to attach a CV in order to apply for this role
  2. Previous Applicants need not apply
  3. All correspondence will be via your registered email address.
  4. View the full role profile in the document tab at the top of this page and refer to the About Me section to complete your application
  5. For more information about NCHA, please refer to the attached ‘Helping Our Customers’ on this page – get a better idea of what we do across the organisation!

To apply, you have two options:


  1. Click the Apply Now button at the top of this page


2.   Email your CV to [email protected], stating the job title and the location or call 01158443387 is you need support to complete the application


All successful candidates will be required to take a basic numerical and literacy prior to the interview.


Click here to see how NCHA is managing the risk of COVID-19.


As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. 


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We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we’re really proud of that. We’re more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.