NCHA: Support Worker, Nottingham

NCHA logoSupport Worker

Salary: £18,540 – £20,315 per annum pro rata (£9.61- £10.53 per hour) plus enhancements
Location: Nottingham
Hours: 37 per week, full and part time considered
Closing Date: Sunday 21 August 2022

Interviews are being arranged on an ongoing basis


This is a Quick Apply Vacancy so the application form will take no longer than 15 minutes to complete – Quality over Quantity!


Are you looking to enhance your career prospects by gaining valuable experience in care? Join NCHA as a Support Worker with no experience required!


Nottingham Community Housing Association (also known as NCHA) is one of the largest locally based housing organisations in the East Midlands and we are looking to recruit resilient, caring and proactive Support Workers to join our Personalised Support Team (PST) South. As the name suggests, the PST service provides bespoke, person-centred care and support to individuals who have a range of different support needs.


In the role of a Support Worker at PST South, every day is different but extremely rewarding. Our citizens are individuals and they all deserve to be treated as such with dignity and respect.


Your duties and responsibilities may include but are not limited to:

-Personal care

-Administering and/or assisting with Medication

-Meal preparation and advocating a healthy lifestyle

-Helping the clients to take part in a wide range of special interests and activities that support their health and wellbeing such as going to the cinema, arts and crafts, watching football, gardening, shopping trips and social occasions in the community

-Improving confidence and independence

-Tenancy related support and budgeting/debt management



You might spend your morning helping a young woman with learning disabilities get ready for the day by providing personal care, support with breakfast and motivating them to go to their favourite day centre. You could be visiting one of our supported living projects to help someone with their finances and budgeting; ensuring they are able to plan for their future and look towards moving into an independent home. By the end of your shift, you will have helped a multitude of people with a multitude of daily tasks; each one resulting in a huge sense of achievement and satisfaction!


How does that sound?



Our main priority for this job role is to find people with the right values, behaviours and attitudes that match our own CLEAR values! You don’t need to have previous experience in this field, nor do you need qualifications – we’re happy to work with you to help you become an excellent support worker. Above all we want our values of Caring, Learning, enthusiastic, accountable and resilient to resonate with you.


In this role, you may encounter challenging behaviour so it is beneficial if you are confident to de-escalate and challenge behaviour. However don’t sweat it if you haven’t dealt with this before – we will provide the training you require to fully equip you.


Flexibility is required in this role as you will have to work on a rota basis. PST South projects work 7 days a week, 24 hours a day so you will cover a variety of shifts including waking nights and sleep-ins (Bonus’ and allowances given for these shifts!). You will therefore work over bank holidays and weekends but we will try and plan rotas in advance where possible.



  1. You will need to attach a CV in order to apply for this role.
  2. All correspondence will be via your registered email address.
  3. View the full job role profile in the document tab at the top of this page to find out more!
  4. For more information about NCHA, please refer to the attached ‘Helping Our Customers’ and ‘Property Picture’ on this page – get a better idea of what we do across the organisation!
  5. Previous Applicants need not apply!


All successful candidates will be required to take a numerical and literacy test prior to starting their employment with NCHA.
At NCHA, we value diversity and encourage colleagues and candidates to be themselves.
We are an Equal Opportunities and Disability Confident Employer and welcome applications from all suitably qualified candidates including those from Black, Asian and minority ethnic, and disabled candidates.
As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.


Click here to return to current vacancies.

We reserve the right to close the vacancy early if we receive sufficient interest.

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we’re really proud of that. We’re more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.