Getting Started with the Care Certificate


This is an easy to follow distance learning pack and workbook which takes learners through the fifteen standards of the Care Certificate.

The Care Certificate is a key component of the overall induction, which an employer must provide, in order to meet the fundamental standards set out by the Care Quality Commission.

Use our training pack to help your staff complete the Care Certificate Induction.
This is an essential for all staff new to the Health and Social Care sector.

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The 15 Care Certificate Standards are:

  1. Understand Your Role
  2. Your Personal Development
  3. Duty of Care
  4. Equality and Diversity
  5. Work in a Person Centred Way
  6. Communication
  7. Privacy and Dignity
  8. Fluid and Nutrition
  9. Awareness of Mental Health, Dementia and Learning Disability
  10. Safeguarding Adults
  11. Safeguarding Children
  12. Basic Life Support
  13. Health and Safety
  14. Handling Information
  15. Infection Prevention and Control

Required Knowledge Outcomes

The pack contains comprehensive learning materials and a workbook, which is mapped throughout to the required knowledge outcomes for each standard in the Certificate.

The workbook also contains a sign-off sheet at the end of each standard making assessment and progress easy to track and evidence, also highlighting what needs to be covered as an 'observation’*.

Further Information:

If you want to know more about either the learning pack or training available, please do not hesitate to contact us at [email protected] or on 01246 555 043.

ARC England can also assess the workbook once the staff member has completed it which offers an extra layer of quality assurance.

*Assessment of the workbook, including feedback, starts from £30 (for up to 2 hours of assessment time).
Please note that assessment has to be purchased separately.

(*NB the observations will need to be completed by yourselves and you will sign off the full certificate as required.)