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Active Support is an evidence-based model of support that shows staff how to support people with learning disabilities and behaviour that challenges to be more engaged and included in everyday activities that make up ‘an ordinary life’. As a person-centred approach Active Support promotes inclusion; independence and choice in everyday activities; improves staff team confidence and morale; turns person centred support into person centred action and supports services to show quality of life outcomes.

This programme is for both Senior Managers and Support Staff as adopting Active Support is an organisational wide approach.

By the end of this programme learners will:

  • Understand the values of Active Support, its proven benefits and potential benefits for organisations
  • Learn how to provide support that promotes participation and engagement, and examine their current practice
  • Fully understand Active Support and Person Centred Planning
  • Understand how to practice manage Active Support – what does it mean?
  • Understand how to support teams to work consistently
  • Have established how to set achievable goals, monitoring, evaluating and reviewing
  • Learn how to work ‘beyond the paperwork’.

This full day workshop is for Registered Managers, Team Leaders and senior support staff. It covers in-depth how to plan and carry out effective assessment in the workplace and accurate recording of the competency components of the Care Certificate.

By the end of the course the learners will:

  • Understand the role of the 'assessor' and the assessment process
  • Be able to identify which of the 15 standards require observation
  • Learn how to plan observations and assessments in the workplace
  • Establish useful assessment methods and how to make assessment decisions
  • Be able to give feedback effective
  • Understand how to record observations and apply a ‘standardisation’ approach to achieve consistency.

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Understanding Learning Disability (LD201)

This distance learning pack and workbook has all the information to gain the individual unit LD 201 Understanding Learning Disability.

Distance Learning Pack and the Workbook to support candidates to provide evidence. It is a mandatory unit for anyone wanting to undertake a HSC Diploma. It is also ideal for experienced social care workers who have not worked with people with learning disabilities before.

This is an easy to follow learning disability training covering the knowledge learning outcomes of Unit LD201 unit Understanding the context of supporting an individual with learning disabilities.

Understanding Learning Disability (LD201) Distance Learning Pack and Workbook only:
Members £28 | Non-Members £33
Understanding Learning Disability (LD201) Distance Learning Pack, Workbook and Assessment and feedback:
Members £39.50 | Non-Members £44.50
Understanding Learning Disability (LD201)Full Package: Distance Learning Pack, Workbook, Assessment, Internal Verification and Certification with the Awarding Body:
Members £83 | Non-Members £93

For further information regarding training and qualifications please contact us:

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This workshop is for front line staff supporting people with learning disabilities. It will help them to understand the basic principles and practice of risk assessment. The workshops take a values led approach to positive risk management, underlining the importance of taking sensitively managed risk as a human rights issue and as a prime learning tool.

The workshop covers:

Positive risk taking
Attitudes to risk
Defining risk assessment
Social care standards and risk
Risk and the law
Duty of Care
Enabling positive risk taking
Partnerships in risk assessment
Risk control and risk management
Risk assessment models, processes and paperwork
Personal risk documents
The workshop concludes with a self assessment exercise, which learners are encouraged to share with their line manager, through supervision, in order to embed their learning in the workplace.

Learning Outcomes

By the end of the workshop learners will:

Know the importance of risk taking in everyday life for individuals with disabilities
Understand the importance of positive, person-centred risk assessment
Know how legislation and policies are relevant to positive risk taking
Understand how to support individuals with disabilities in decisions about risk taking
Understand how to support individuals with disabilities to manage identified risks
For any further information or to discuss your need please don’t hesitate to get in touch:

01246 555043
[email protected]
Did you know…?

This training course is also available on an in-house basis.  For the flat day rate of £625 (ARC Members) / £725 (Non-members), you can hire one of our knowledgeable trainers to deliver this training to up to fifteen members of your team.  To find out more about this option please contact us.


Accredited Fire Safety Awareness Workshop

This half-day workshop aims to equip individuals with the skills and confidence to prevent and handle fires within the workplace, thus maintaining a safe environment for all. This HABC accredited workshop addresses your legal obligations, induction, refresher, vocational and management training needs, and meeting the requirements of the Care Certificate.

This half-day workshop will cover:

  • Overview of the relevant fire regulations
  • Fire Facts
  • Role of the Fire Warden
  • Fire prevention and containment
  • Fire drills and the safe evacuation of people from the workplace
  • Classes of fires
  • The safe operation of fire extinguishers


  • £40 (ARC Members)
  • £50 (Non-members)

Food Safety Awareness Workshop

Social Care workers have a role in the nutritional wellbeing of people who need care and support through the delivery of direct care, catering or domestic duties. For CQC regulated providers, ensuring the appropriate food safety training is provided helps comply with their expectations around national standards for induction.

This half-day workshop will not only help providers to meet these needs but can also serve as a useful refresher, ensuring that staff are adequately trained at all times.

This half-day workshop covers:

  • Relevent legislation
  • Individuals’ responsibility for food safety
  • Personal hygiene
  • The importance of keeping the work areas clean and hygienic
  • How to keep food safe


  • £30 (ARC members)
  • £40 (Non-members)

Emergency First Aid at Work (Level 2)

The Emergency First Aid at Work course is compliant with the Health and Safety (First Aid) regulations, 1981. Following this course, attendees will be equipped with the basic life saving skills needed to manage emergency first aid situations and prevent them from becoming worse until professional help arrives.  Incorporating both theory and practical activities, this full-day workshop can be tailored to meet individual needs.

The intensive full-day workshop will include:

  • First Aid priorities
  • Managing incidents
  • Basic life support
  • Examination of a casualty
  • Unconsciousness
  • Control of bleeding
  • Burns and scalds
  • Regulations
  • First Aid kits
  • Recording and reporting

Certification is dependent on successful continuous assessment of the student, and final exam at the end of the day. Each qualification is valid for three years.*

Cost (including exam and certification):

  • £50 (ARC Members)
  • £60 (Non-members)

*Under the current guidelines it is strongly recommended that first aid trained staff attend a half-day update every twelve months. The Basic Life Support workshop fulfils this criterion.

Prevalence of epilepsy is estimated to lie between 15% and 30% among people with learning disabilities.
Seizures can be unpredictable and quick, effective treatment can be lifesaving. Beyond seizures, epilepsy can have a profound impact on the lives of sufferers, leaving them in need of emotional as well as practical support and often being reliant on additional medications.

This half-day training course aims to increase theoretical and practical knowledge to enable those attending to effectively manage epilepsy.

At the end of the course, attendees will be able to:

Define relevant terminology
Describe the main causes of epilepsy
Describe the main types epilepsy
List the common triggers of seizures
Consider the risks and benefits of common anti-epileptic drugs
Know what to do in the event of a seizure
Explain the importance of keeping accurate records
Identify ways to minimise risks associated with seizures
Appreciate the psychosocial effects of epilepsy on a person

£40 (ARC Member)
£50 (Non-member)
See Training Courses for the list of workshops available to book now!
Did you know?

This workshop is available on an in-house basis?  You can hire our highly knowledgable trainers to come into your organisation and train up to 15 people per session. To discuss this option, please contact us.

Contact us:

For more information about this workshop or to discuss your requirements, please get in touch:

01246 555043
[email protected]

Effective leadership is crucial to success in every sector; this is especially true in adult social care. Good management practices encourage increased team performance, underpinning an effective, quality service. The CQC statistics show that providers who rate highly in ‘well-led’ tend to rate highly under the other key lines of enquiry as well as receiving higher overall ratings.

To help support your managers and leadership team we have developed a suite of Leadership and Management Development programme modules for you. These can be delivered in-house within your organisation by our Lead Management Development Associate. The modules, detailed below, can be chosen in any combination, creating truly bespoke sessions. By delivering within your own organisation, the sessions will be completely tailored to your needs and objectives. Up to fifteen people can attend each session, making these highly effective sessions great value for money too.

Select from these modules:

Recruitment and Selection Skills in Social Care

This module will help attendees to practice and develop the key skills required in shortlisting, interviewing and selecting the best candidate(s) to a job vacancy.

Designed for managers and supervisors responsible for recruitment in the workplace; the course content is designed to be flexible, addressing specific needs and interests of those attending via practical exercises and group work.

Effective Communication Skills in Social Care

This module will assist you in being able to address the range of communication requirements of the leadership role. Through practical exercises and discussion you will learn how to improve individual and team communication systems and effectively manage information. The group will identify and analyse common challenges to communication and look at implementing strategies to overcome them.

Leading a High Performing Team in Social Care

Through a series of discussion, activities and case studies, this module will help managers to understand the features of effective team performance, how to deal with common challenges and how to develop and implement a plan to ensure all team members meet joint objectives.

Delivering Quality Social Care Services

This module explores the key areas related to the delivery of quality social care services including the process of planning and achieving positive outcomes that underpin the personalisation agenda.  It aims to provide an opportunity to enhance knowledge, learning and discuss good practice initiatives in understanding the following:

To understand the principles and values that underpin outcomes based and person centred practice
Be able to lead practice that promotes social, emotional, cultural, spiritual and intellectual well-being
To understand the current legal and policy context in relation to quality issues and the key aspects of quality in Social Care
Be able to identify and apply strategies for evaluating and improving service provision
Be able to manage effective working partnerships with service users, carers and families to achieve positive outcome

Costs per day

(Plus trainer’s travel expenses).

£695 (ARC Members)
£725 (Non-ARC Members)
Each session is suitable for up to fifteen people and can be booked in any combination for a bespoke leadership and management development programme.

Get in touch

For further information about any of these modules or to discuss your individual requirements, please contact us:

01246 555043
[email protected]
For details of other workshops and training we have scheduled early 2017, see our Training Portfolio.

Mate Crime is what happens when people in vulnerable situations are abused or exploited by people they think of as friends. ARC’s ‘Safety Net’ project was the first in the UK to identify mate crime and spent three years raising awareness, developing resources and training a wide variety of professionals and people with learning disabilities.

These workshops are now available nationally and address:

What is mate crime?
Prevalence and typology
What makes some people so vulnerable?
Reporting issues
Responses to mate crime
Law and policy
Training is delivered by Rod Landman who has wide experience in delivering training on mate crime to people with learning disabilities. Workshops can also be delivered to mixed groups of staff and service users, or exclusively to staff working at all levels.Workshops will focus on a range of case studies and small group work leading to an organisational action plan. This will be developed within the context of the Care Act, the Mental Capacity Act and safeguarding.


£80 (ARC Members)
£95 (Non Members)
We are taking expressions of interest for this workshop.  To show interest in a workshop in your area, please contact us.

Did you know?

This workshop is also available on an in-house basis.  Our leading expert on mate crime, Rod Landman, can come to your organisation and train up to fifteen members of your team for a flat day rate of £625 (ARC Members) or £725 (Non-members) plus trainer’s travel expenses, offering a flexible and cost-effective way to up-skill your team.  To discuss this option, please contact us.

Get in touch:

For more information about this or to discuss your needs, please contact us:

01246 555034
[email protected]

Do your staff need training about how to handle medication?

We have the answer: a comprehensive training course which covers all of the knowledge Learning Outcomes of the Qualification Unit HSC3047 ‘Principles of support for use of medication in health and social care settings’.

Train the Trainer Course information:

This is a one-day course that will be delivered by our experienced trainer.

The course covers all of the knowledge Learning Outcomes of Unit HSC3047 ‘Principles of support for use of medication in health and social care settings’. The course will take you through the learning outcomes in a fun and interactive way. There will be presentations, activities/exercises, individual, pairs and group work all to enable you to gain the knowledge and understanding for this unit.

This one-day course is aimed at people who are already competent trainers and would like to deliver our ‘Supporting Medication’ course to their staff to promote competency and consistency with medication management.

This Train the Trainer course takes your trainer through the ‘Supporting Medication’ course material giving them additional information and advice about how to deliver the course.

On completion of the course the trainer will be equipped to deliver the ‘Supporting Medication’ course to your staff which is written in line with the Knowledge Learning Outcomes of the QCF unit HSC 3047 ‘Support use of medication in social care setting’.

This workshop will cover the following:

  • The legislative framework for the use of medication in social care settings.
  • Roles and responsibilities in the use of medication in social care settings.
  • The common types of medication and their use.
  • Techniques for administering medication.
  • The process for receiving, storing and disposing of medication supplies safely.
  • How to promote the rights of the individual and support the use of medication.
  • How to record and report on use of medication.

(The workshop includes the resource pack, retailing at £52.50 (ARC Members) | £75 (Non Members))

  • £150 (ARC Members) 
  • £190 (Non Members)

Did you know?

This workshop is available on an in-house basis?  You can hire one of our trainers to come into your organisation and train up to 15 people per session.  For the flat rate of £625 (ARC Members) or £725 (Non-Members) plus trainer’s expenses, we can deliver bespoke training at a time most convenient to you.  To discuss this option, please contact us.

Contact us:

For more information about this workshop or to discuss your requirements, please get in touch:

A one-day delivered course providing information to help staff understand the Mental Capacity Act (MCA) and the Deprivation of Liberty Safeguards and their implementation throughout the social care sector.

The training course is aimed at predominately front line staff, however, we can also provide training for managers upon request.

The training course will provide:

  • Increased awareness of the Mental Capacity Act
  • Understand how the Act impacts people who have a learning disability and those supporting them
  • Understand how the Safeguards impact on people who have a learning disability and those supporting them
  • Recent developments
  • Know where to access further sources of advice and support in relation to the Mental Capacity Act and Deprivation of Liberty Safeguards
  • Discuss, debate, case studies

We now offer a Train the Trainer workshop which is suitable for experienced trainers employed by your organisation.

The one-day workshop, will equip your trainer to deliver high quality MCA and DoLS training to your staff. Through a series of activities, group discussions and comprehensive case studies, our highly knowledgeable trainer will take your staff through the MCA and DoLS materials whilst offering the additional information and advice needed to successfully deliver the course.

*Please note, this workshop is only suitable for employees of social care providers.

Please contact us for further details and to discuss your requirements.

People with learning disabilities are thought to self-harm at roughly double the rate of the general population. It is being reported to ARC as a growing concern with providers seeing rises in the number of people who self-harm, combined with staff lacking the confidence and skills to deal with the issue.

To support our members, and others, ARC has designed a one-day workshop on self-harm, drawing on the research project ‘Hidden Pain – Self-Harm and People with Learning Disabilities’ which was jointly conducted by Self injury Support (formerly Bristol Crisis Service for Women) and the Norah Fry Research Centre at the University of Bristol, and from interviews with people with learning disabilities who self-harm.

Our Self-harm and People with Learning Disabilities workshop is aimed at all staff and managers working with people who do, or may, self-harm, (much self-harm is hidden), and covers:

  • What is self-harm?
  • Types of self-harm/self injury
  • Reasons for self-harm
  • Responses to self-harm
  • Communication with people who self-harm
  • Identification and prevention
  • Self-management
  • Top tips.

The workshop is highly interactive and we ask that learners bring their own professional experiences to the day. Much of the day is spent in discussion groups prompted by the stories of people with learning disabilities who self-harm. There is also an opportunity for skills development with an emphasis on communication skills as the major tool for managing and preventing self-harm.

Learners are encouraged to prepare some work in advance of the workshop, conducting a short service audit and analysing how they currently communicate with people they support who self-harm. This work should not take more than 2–3 hours.

Learners are also encouraged to complete a full service audit and make service recommendations following their attendance at the workshop.

There are an estimated 220,00 people with learning disabilities from ethnic minority backgrounds. Furthermore, 25% of new entrants to adult learning disability services could come from ethnic minority backgrounds. These figures are not reflected in most learning disability service providers.
ARC has designed this Understanding Diversity workshop to build upon these findings.

The Understanding Diversity workshop will cover:
Individual identity
What is culture?
What is diversity?
How to avoid prejudice
How to work in a culturally competent manner
How to engage with communities
How to adapt practices to make them appropriate for everyone
Individual exercises and group work
Forward planning exercises
Those attending will be informed of a variety of sources of help to support good practice and also will gain an understanding of legal requirements and relevant laws and government policies.

The course content is designed to be flexible, addressing needs and interests of those attending to aid their learning.

Completion of this workshop will help the attendees support people from a diverse range of backgrounds in an appropriate way, meeting an important element of the new commissioning structure.  The workshop will also support staff working to achieve their Care Certificate by covering part of the knowledge requirements for the Equality and Diversity standard.


£80 (ARC members)
£95 (Non-members)
See Training Courses for the list of workshops available to book now!
Did you know?

This workshop is available on an in-house basis?  You can hire one of our trainers to come into your organisation and train up to 15 people per session.  For the flat rate of £625 (ARC Members) or £725 (Non-Members) plus trainer’s expenses, you can deliver bespoke training at a time most convenient to you.  To discuss this option, please contact us.

Contact us:

For more information about this workshop or to discuss your requirements, please get in touch:

01246 555043
[email protected]


The concepts of loss and bereavement and how they affect people with learning disabilities can be anxiety-provoking subjects for support staff.  There is good evidence that people with a learning disability are particularly vulnerable to its effects.  We are therefore pleased to be offering a new one-day course to give staff more confidence to identify grief and unresolved loss, and the opportunity to discuss practical solutions to support people who are grieving.

This one-day workshop will cover the following concepts and exercises:

  • Terminology discussion
  • Different losses in the lives of people with Learning Disabilities
  • Learning from personal experiences of loss
  • Models of understanding the process of grief
  • Complicated grief
  • The importance of funerals
  • Specific complications in grieving for people with Learning Disabilities
  • Practical solutions to support people through grief


  • £80 (ARC Member)
  • £95 (Non-member)

We are now taking expressions of interest: if you are interested in a workshop in your area please let us know, via the contact details below.

For more information about this, or any other workshops we offer, please get in touch: