CQC call upon Castlebeck Care to make root and branch improvements: 29 July 2011

ARC supports the call from the Care Quality Commission to ensure that improvements are made in the services provided by Castlebeck Care to people with a learning disability, and welcomes the decision by the Care Quality Commission to undertake a review of similar services for people with a learning disability. We wholeheartedly support the view expressed by Paul Burstow, that an institutional model of support for people with a learning disability is, for most, not appropriate.

The Care Quality Commission report, highlights some serious concerns about the care planning, staff training and involvement of people being supported in decisions about their day to day lives, is of great concern to ARC. As a membership organisation, whose members sign up to a code of best practice, we have always promoted the need for, and value of, highly trained and qualified staff who take a professional approach to their work.

ARC recognises that many providers of services to people with a learning disability are offering high quality, personalised services, and calls upon all providers to review the training and support, which they offer to their staff, and to ensure that care plans are delivered through a truly personal approach.

ARC has, and continues to, review and revise the range of help and support services it offers to providers to ensure that they, in turn, can provide a safe, secure, and high quality personalised service to all those who put their trust in them.

For further information, or to find out more about the help we can offer contact us:

ARC Information:

  • ARC (Association for Real Change) is a UK-wide membership organisation, which supports providers of services to people with a learning disability.
  • We provide a range of services such as high quality information, networking opportunities, publications, and DBS checks.
  • ARC’s training services team are able to offer learning disability service providers assistance and support to review their staff training plans and implement quality supervision and best practice relating to issues such as handling medication and advocacy.
  • ARC is committed to promoting best practice within the learning disability sector and we work with others such as the Department of Health, Skills for Care, Comic Relief and Big Lottery Fund through a range of projects.
  • ARC works in England, Northern Ireland, Scotland and Wales.