Care Certificate: Getting Started - Meeting the Care Certificate Standards in Adult Social Care

This is an easy to follow distance learning pack and workbook which takes learners through the fifteen standards of the Care Certificate.

The Care Certificate is a key component of the overall induction, which an employer must provide, in order to meet the fundamental standards set out by the Care Quality Commission.

Use our training pack to help your staff complete the Care Certificate Induction.
This is an essential for all staff new to the Health and Social Care sector.



Independent Advocacy - Distance Learning with Workbook

We are delighted to launch our new Independent Advocacy Level 2 Award Distance Learning Pack and accompanying Workbook.

The distance learning pack is ideal for anyone wanting to understand the basic principles of independent advocacy and its role. For example, you may be interested in becoming a volunteer advocate, you currently work alongside or use advocacy services, or if it is a part of your wider current role, for example, as a support worker, health and social care professional or social worker; and you want to learn and understand more.

It is in an easy to follow format, including activities, scenarios and handouts, to help consolidate your knowledge and understanding whilst taking you through the learning outcomes of the award, with the support of your personally allocated assessor.

Learning outcomes:

  • Understand the principles of Independent Advocacy
  • Understand the role of the Independent Advocate
  • Understand communication methods used in Independent Advocacy
  • Understand equality, diversity and inclusion

Workbook Assessment:

We have developed a workbook for you to complete once you have worked through the distance learning materials, which you need to submit for formal assessment to your assessor. On its successful completion, you will have achieved your Level 2 Award in Independent Advocacy qualification and receive your City & Guilds accredited qualification and certificate.

We offer the assessment package as a self-directed approach to gaining the qualification, with individual one to one support and signposting from an ARC assessor, thus the learner sets the pace of the qualification. This could be particularly useful if you are currently working from home, or have additional time to study.

Additional information on our Advocacy qualifications can be found here.

If you would like more information, including costs, or have any questions please contact: or call 01246 555043

This training can be used to support unit attainment towards their Health and Social Care qualification or for Continuing Professional Development (CPD). Contact us for further information.



Supporting Medication in Social Care Settings - Workbook

This workbook is to complement ARC's Supporting Medication training materials. Once your in-house trainer has attended an ARC Supporting Medication Train the Trainer course they will be equipped to deliver the training to your staff. This workbook can be used to test the learners' knowledge on the course content, answering questions in the workbook relating to the knowledge Learning Outcomes of the City & Guilds unit 343 ‘Support the use of medication in adult care’ and unit 344 ‘Administer medication to individuals and monitor the effects’, from the Level 3 Diploma in Adult Care, which we offer through our Qualification centre.

It is also in line with Skills for Care and Development’s and Skills for Health’s National Occupational Standards (NOS) SCDHSC3122 and SFHCHS3 for Medication Knowledge and Understanding.

These new materials also include some of the information from our previous pack ‘Handling medication in social care settings’. This previous package was developed from a Department of Health-funded project which had initially focused on producing guidelines for staff handling medication in the learning disability sector. It was supported by a wide range of people including; Skills for Care, the Royal Pharmaceutical Society, Pharmacists, CSCI (now the Care Quality Commission), service providers and people who access services. The result was a comprehensive package covering the knowledge needed to support individuals with their medication.

This training can be used to support unit attainment towards their Health and Social Care qualification or for Continuing Professional Development (CPD). Contact us for further information.



All ARC Distance Learning Workbooks are written in line with the relevant qualifications.

Contact us for official accreditation through City and Guilds if required.

Contact us for more information:

Find out more about Qualifications available from ARC England