Supporting Medication: Workshop for Managers – 24 & 25 October 2024

Online workshop (by Zoom)

24 & 25 October 2024 – 10.00am – 12.30pm (both days)

Two half-days workshops


This values-led workshop is designed to provide social care managers with all the information they need to manage medication safely and confidently for the people their service supports.

We promote the development of a positive workplace culture in which staff feel enabled and empowered to speak up if they have concerns or when they or a colleague make a mistake that could have resulted in harm.

This meets the requirement of the new CQC strategy in that providers should proactively seek, identify and address concerns about poor practice. ARC’s approach encourages a culture of learning rather than blame; a service outlook that is open rather than closed.

Course content

  • Principles in the management of medication
  • Legislation, regulations and guidance governing the management of medication
  • Service policy and care planning
  • Best practice in ordering, storage and disposal
  • Recording and reporting
  • Staff training and assessing competence
  • Encouraging self medication, MCA and consent
  • Risk assessment and enablement
  • Over-medication, STOMP and medication reviews
  • Medication errors and dilemmas
  • Sources of information and support
  • Action planning
  • Q&A

Course delivery

The course comprises:

  1. An introductory assignment (self-completion).
  2. Online full day workshop
  3. A final exercise to embed learning in the workplace (self-completion).

The online workshop is on the Zoom Pro platform with experienced tutors. The online session is highly interactive and comprise tutor input, discussions, small group work, case studies and reflections on assignments.

Learners will receive a full suite of handouts in advance to guide their learning.

Introductory Assignment

Learners should familiarise themselves with NICE’s ‘Managing medicines for adults receiving social care in the community’ [NG 67; 2017] and/or ‘Managing medicines in care homes’ [SC1; 2014].

You should then complete a brief assessment of the service you manage in relation to the guidelines:

  • How is your service performing in relation to the guidelines?
  • Is there anything that gives rise to concern?
  • Is there any action you should take?

The assignment should take no more than one hour.

Final Exercise

The workshop concludes with an exercise designed to embed learning in the workplace.

Learners should review the CQC KLOE S4 [2017] (How does the provider ensure the proper and safe use of medicines?) here:

What actions can you take to move your service further towards the characteristics of an ‘Outstanding’ service listed on pp39 – 40?

The assignment should take no more than 1 hour.


  • ARC Members £95
  • Non-members £126

How to book your place

**The workshop will only go ahead if the minimum number of places are filled

In-house workshops

We also offer this workshop on an in-house basis exclusively for your organisation.  One of our expert trainers can deliver this training course online for up to 16 people per session.  For the flat rate of £550 (ARC Members) or £650(Non-Members), we can deliver bespoke training at a time most convenient to you.  Please note that for in-house MCA/DoLS Trainers’ workshops there is an additional cost per Trainers’ Manual of £75 (£52.50 ARC members).

To discuss this option, please email [email protected]

Contact us:

For more information about this workshop or to discuss your requirements, please get in touch:

Other ARC England medication training