In this section you will find answers to some frequently asked questions…

(This section will be updated as further useful questions are submitted by Partners)

The new Apprenticeship Levy came into force on 1st May 2017. Guidance from Skills for Care regarding Apprenticeships can be found here.



Skills for Care have produced an informative leaflet on Adult care apprenticeships information for employers which provides additional information.

Apprenticeship Funding Information for Non Levy Payers and Levy Payers can be found on the following link to Skills for Care.

Skills for Care have awarded WDF contracts to Lead Partners for 2023-24 i.e. this funding stream will continue until March 2024. Partners must keep good records to illustrate that they are not double-funding the qualifications for their employees – see questions below.


WDF is a retrospective funding stream to cover costs up to, but not exceeding, the cost of training your employee/s.  If training is ‘free’ only additional costs incurred can be funded, e.g. wage replacement costs, overtime costs while the employee is engaged in the training; cost of using a workforce Assessor to observe a candidate. Records must be kept of costs incurred for a period of six years, and Skills for Care may audit them.

For each qualification or learning programme the employer cannot claim back more than the advertised WDF contribution, even if the costs incurred exceeded this.


Where employers are claiming from more than one source of public funding they must ensure that they do not claim the same cost from more than one source, ie. if the course fee has been covered from one source of public funding, it cannot be claimed again via WDF.


No, WDF is only for employees in the Adult health and social care sector. To date, Skills for Care is not aware of any similar funding available from Department for Education (DfE) which has responsibility for children’s services.


  • All organisations that directly employ adult social care staff are able to claim the funding. This includes hospices, agencies employing social care bank staff, community care services, advocacy services and more. Adult social care employers can claim WDF for volunteers as well as paid employees, and workers recruited from overseas.
  • Individual Employers, for example those who employ Personal Assistants under a Personal Budget arrangement, may be able to claim Individual Employer Funding direct from Skills for Care.


To be eligible for WDF your ASC-WDS must be updated on/after 1st April 2023.

Checking your Workforce Development Fund eligibility. Once logged into your ASC-WDS account, you can undertake different activities. There are prompts on the right hand side of the screen which take you either to Bulk Upload or View Reports.

To see whether you are eligible for WDF Click on the Workforce Development Fund this takes you to a summary page which tells you either:-

Both the worker records and the establishment records parts of your ASC-WDS must be updated, if this hasn't been completed the following screen information may display:-

Overall: your organisation isn’t meeting the criteria, so you are not eligible for WDF. Your workplace information is meeting the requirements, but your Staff records aren’t.

or If all is completed the following screen will display (take a screen shot of this and send to ARC):-

Overall: Meeting Criteria Workplace information: meeting criteria Staff records: meeting criteria

Skills for Care’s website may also help with completing your ASC-WDS Requirements

If you require any assistance please contact Skills for Care directly, either by email: [email protected] or call 0113 241 0969

  • Update your ASC-WDS Account
  • Send us a screenshot of your eligibility (we will then send you the ARC WDF Claim Form)
  • Complete an ARC WDF Claim Form for the current funding year – for each establishment
  • Attach to this the evidence for the qualification being submitted (see below)
  • Further guidance is available in our How to Claim WDF section.


  • The WDF will fund a range of Qualifications.  Please refer to the WDF-funded-quals-2023-24 for adult social care in England.

A final certificate which contains:

  • Learner name
  • Learner’s Unique Learner Number (ULN)  (10 digits long) – see below
  • Learner Registration Number/Enrolment Number
  • Qualification code, as shown on the
  • WDF-funded-quals-2023-24
  • Name of Awarding Body
  • Name of Training Provider
  • Achievement date for final certification between 01/01/2023 - 31/03/2024

Also see our guidance section on How to Claim WDF


Submit the claim as normal, but include a brief letter to advise which learner has had the name change, providing the existing and the new details.  We can then update our records and any further claims will not require the same letter.


  • A unique learner number is a 10 digit number which is allocated to a learner and will be their’s for life. This links to the personal learning record which is a lifelong, verified record of a learner’s qualification achievements. Learning providers will be able to obtain a ULN for any learner who does not have one.


  • For various reasons, ARC does not always process claims on receipt, there may be a large influx of claims, or partners may have already drawn down a higher level of funding.
  • We need to allow 20 working days for Skills for Care to process our submissions for funding. Once the money reaches ARC’s bank account we will process all approved payments within 20 days to your organisation’s bank account by BACS transfer.


  • Skills for Care pay up to a maximum of £2,000 per learner per funding year, but the qualifications need to be included on the WDF-funded-quals-2023-24 document. It is important to check this document as not all qualifications are funded.


  • No, the process for claiming WDF changed in 2021/22.  You are no longer able to claim for individual units, only completed qualifications as detailed above.


  • Please contact your existing Lead Partner, informing them that you wish to leave and you will not be claiming any further funding through them.
  • Your Lead Partner should then contact Skills for Care and inform them of this decision.
  • You will need to complete and forward all documentation to your new Lead Partner.
  • The new Lead Partner will then send your details to Skills for Care.
  • If you wish to join the ARC Partnership please see our How to Join the ARC Partnership section